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Reviews:
PC in MOUNT VERNON - 5.0
Date: 2024-11-17
Project: Floor Buff
Ishmael did a really nice job on bringing life to my original hardwood floors. I had an urgency, and he was very flexible and willing to put me into his busy schedule. He was organized and polite, easy to work with and the best part of all - reasonably priced AND very professional.
Sara in New York City - 5.0
Date: 2022-09-29
Project: Refinish hardwood floors
Fantastic work! Extremely professional! Ishmael refinished the floors in our Midtown East pre-war co-op last year. We recently removed some built in bookshelves which had the old damaged floors beneath. Ishmael was able to refinish that small bit to look exactly like the work he did last year. It looks seamless. Always responsive, polite, fair price, and easy to work with. We highly recommend Ishmael and his team!
JM in Bronx, NY - 5.0
Date: 2022-07-22
Project: repair and refinish
Ishmael and his crew were the best! He was very upfront with me about what everything would cost and he never tried to push me beyond my limited budget. Most importantly, I could not be more pleased with my beautiful new floor!
VALERIE in New Rochelle - 5.0
Date: 2022-06-06
Project: refinish wood floors
I will echo sentiments of other reviewers to say that Ishmael is professional in all respects: good assessment of what was needed, responsive to questions and concerns, clarity of steps to get it done. He and his crew took excellent care in moving furniture and valuables to do the best job. I was particularly impressed with the follow-up to bring the apartment back to normalcy: he took pictures of where items had been placed and took time and care to move furniture, draperies and art to my satisfaction. I really felt taken care of, and the floors look beautiful!
n1 in ct1 - 5.0
Date: 2022-05-20
Project: p1
c1
Glenn in Bronx - 5.0
Date: 2021-08-05
Project: Hardwood Floor Replacement
A CUT ABOVE THE REST - WAY ABOVE.
It took us over a year to decide among several contractors, and whether to refinish or replace our old squeaky wood flooring. Great American Hardwood Floors Inc. was there all the way, with best and most insightful information, advice, and cost-cutting tips. And with patience; no pressure.
Ishmael and his team replaced the flooring and refinished the staircase; all beautifully done in just about the time and cost estimate given.
I was impressed by Ishmael’s high personal standard where quality and appearance of work he does is concerned, and his meticulous concern for customer satisfaction. He shows a level of engagement, focus, and dedication to his work not frequently seen these days.
His crew was equally punctual, pleasant, and informative – I think we made a great choice, and I would gladly recommend him and his company to anyone requiring a great flooring job.
Glenn.
User in New York in New York - 5.0
Date: 2021-05-31
Project: Refinish Hardwood Floors
I had a very positive experience with Ishmael and his flooring company. He was extremely responsive throughout the process, arrived on time for an initial assessment, and arrived at a later on appointed time with an assistant to refinish our bedroom floor and patch a few spots on our dining room and living room floors. Both he and his assistant were very professional and collegial throughout the entire process, and our floors came out beautifully. The result was well beyond my expectations. I would definitely and will likely use his services again and would recommend him to anyone.
DESCRIPTION OF WORK refinish hardwood floor in bedroom and patch hardwood floor in dining and living room
CATEGORY Hardwood Floor
COST $900
SERVICES PERFORMED? Yes
HIRE AGAIN? Yes
WORK COMPLETED ON 06/25/2018
User in New York - 5.0
Date: 2021-03-31
Project: refinish hardwood floors / 2 floors
Job went great. Ishmael is a true professional. He is good to his word, communicates well and does great work. Our floors look fantastic. He has a super nice crew working for him and they all seem to enjoy their craft. Would definitely hire again.
User in New York - 5.0
Date: 2020-11-08
Project: Rip out and replace floors
Ishmael and his team are excellent. My wife and I have nothing but positive things to say. From the start, Ishmael was clear and communicative, and made great suggestions for how we could achieve the best possible outcome. He came out to give us a quote on a Saturday and by that evening, we had the quote in hand. The job started on Tuesday. He stuck to his word across everything, and we are in love with our new (and newly refinished) floors. He was creative in his approach to some challenging situations with the floors, and went out of his way to add extra little finishes to ensure we loved the final result. The crew broke an outlet during the process (totally understandable, given the huge planks of wood coming up) and Ishmael even came to the house last night at 9pm to replace it. He's true to his word, he's reasonably priced given the excellent service, and it was a true pleasure working with him. And most importantly: we LOVE our floors! Thanks, Ishmael.
User in New York - 5.0
Date: 2020-11-03
Project: Insallation of new floor for large area
In a word...perfectly. Ishmael is a consummate pro in every respect. He was punctual, listened well, did the job to perfection. I couldn't find a single issue throughout. Would hire him again in a heartbeat.
User in New York - 5.0
Date: 2020-09-25
Project: prefinished floors installed
Very well, Ishmael was present every day and worked along with his crew. They were punctual, professional, pleasant and most importantly, skilled.
User in New York - 5.0
Date: 2020-02-07
Project: Hardwood flooring
Good professional job with aggressive pricing.
User in New York - 5.0
Date: 2019-12-10
Project: Refinish hardwood floors
Project came out great. Ishmael was a pleasure to work with, respectful, polite, and extremely knowledgeable and took the time to explain his work and share his knowledge. Came out to assess project right away and started the job and finished within time frame. Would highly recommend his services for any wood floor needs.
User in New York - 5.0
Date: 2019-10-27
Project: Floors, re-sanded, re-colored and repaired
Outstanding. Ishmael and his team did 3 jobs for me this year at three different times. After he did a great job sanding and staining my floors grey. i called him back to stain another level of floors the same color grey. This company is great to work with. They kept the dust to a minimum and were on time. They delivered a great product. I am a landlord and it is important for me to have contractors that I can depend on to do a good job the first time and they delivered each time. I highly recommend them, as they reduced my stress as they work hard to deliver a great product. As mentioned I hired this company three separate times this past several months and each time they delivered great work, so that is why I am writing this review. They truly earned my business.
User in New York - 5.0
Date: 2019-03-31
Project: Floor sanding and polishing
Very professional and gives useful advice to save money and enhance the outcome. Ishmeal returns calls promptly, he is punctual and goes above and beyond to provide great customer service. I was very impressed with how great the floors looked when the job was complete. Without hesitation I would recommend Ishmeal to others.
User in New York - 5.0
Date: 2019-03-12
Project: replace all hardwood flooring in apartment
Ishmael was pleasant to work from finish to start. I first talked to him on the phone (very professional and pleasant). I then received a quote for the work i wanted by email. The day he came over to look at the floor that i wanted to remove and I didn't actually get work done because he advised me my floors didn't look like it is infested with powder post beetles. He patiently explained to me what characteristics my new floors had and was even able to duplicate some of the flaws of my floors. I Appreciated his expertise and he didn't just jump into selling me his service. He wanted me to make sure i was certain. If i do need work on my floors I will definitely be contacting Ishmael.
User in New York - 5.0
Date: 2018-06-24
Project: refinish hardwood floor
I had a very positive experience with Ishmael and his flooring company. He was extremely responsive throughout the process, arrived on time for an initial assessment, and arrived at a later on appointed time with an assistant to refinish our bedroom floor and patch a few spots on our dining room and living room floors. Both he and his assistant were very professional and collegial throughout the entire process, and our floors came out beautifully. The result was well beyond my expectations. I would definitely and will likely use his services again and would recommend him to anyone.